Author: Åsa Cajander (Page 2 of 4)

Artificial Intelligence (AI) and robotics are transforming the workplace, influencing work environments, job roles, and overall productivity. As these technologies evolve, there’s a growing demand for knowledge and insights in these areas.

The HTO (Human-Technology-Organization) research group is frequently asked to provide seminars and lectures on these subjects. To address this demand, we’ve compiled a list of potential speakers and presentations, which you can find here. The presentations are in Swedish, but we can do seminars in English and Swedish.

The list of potential speakers includes Åsa Cajander, professor specializing in AI and work environments; Magdalena Ramstedt Stadin, postdoctoral researcher focused on digital work environments and technostress; Bengt Sandblad, professor emeritus with decades of experience in digitalization and automation of work; Anders Arweström Jansson, professor researching human decision-making with AI; Niklas Humble, postdoctoral researcher in AI and game-based learning; Maria Normark, associate professor studying the critical perspectives of technology use; and Jessica Lindblom, associate professor focusing on the impact of AI, automation, and robotics on digital work environments. For more details, visit our Google document.

In a world shaped by Artificial Intelligence (AI), understanding its impact on the workforce, particularly on early adopters in the Information Technology (IT) sector, has become crucial. A working group comprising experts from diverse international institutions with Niklas, Andreas and Åsa from the HTO group has embarked on a research study to explore this very subject. This blog post presents the goals, methodology, and expected outcomes of this working group initiative.

The working group, consisting of researchers from New Zealand, Sweden, Scotland, and beyond, aims to understand how AI technologies impact the work engagement of IT professionals and what this means for future computing students. We are working in a distributed team with the study during the spring, and then meet in Milan for the ITiCSE conference in July.

Goals of the Working Group

The primary objective of the working group is to explore the relationship between AI integration and work engagement among IT professionals. By analyzing how AI influences socio-technical dynamics and professional competencies, the group seeks to uncover the implications for both current professionals and computing students who are the future workforce. The research questions guiding this study include:

1. How does AI influence work engagement for IT professionals?
2. How does AI affect the socio-technical work dynamics for IT professionals?
3. What are the implications of integrating AI on the acquisition and enhancement of professional competencies and the learning processes of IT professionals?

Methodology

To achieve its goals, the working group employs a methodological framework. This involves analyzing a rich dataset of around 70 interview transcripts from IT professionals across various countries. The study combines a multi-vocal literature review and qualitative research methods, including thematic analysis.

The literature review spans work engagement, automation, and motivation within the IT sector, while the thematic analysis focuses on identifying emerging trends and challenges faced by IT professionals in the context of AI integration. The findings from this research will inform future curriculum design and assessment methods in computing education, ensuring they align with the evolving demands of the industry.

Expected Deliverables

The working group’s findings will offer a global perspective on the new competencies required by IT professionals in an AI-driven environment. The final report will provide empirical insights that can guide policy-making, curriculum development, and assessment strategies for AI-integrated educational programs. These insights are expected to be valuable for educational institutions, policy-makers, and industry stakeholders aiming to prepare the future workforce for the challenges and opportunities presented by AI technologies.

Stay tuned for more updates as the working group progresses with this study, contributing knowledge to the field of computing education and professional development.

This past week, our HTO research group had the pleasure of having a Writing Retreat at Krusenberg Herrgård, an ideal setting to focus and foster our academic writing projects. Our group of fifteen members gathered with the goal of advancing our individual and collaborative research papers in a distraction-free environment.

Krusenberg Manor, with its peaceful surroundings and comfortable amenities, proved to be an excellent choice for our retreat. The calm atmosphere of the manor allowed us to concentrate fully on our work without the usual interruptions of a busy university setting.

The combination of lots of writing time, supportive group dynamics, and relaxing breaks made for a highly effective retreat. We all left with substantial progress on our academic work, refreshed and ready to continue our research with renewed vigor.

In the fast-paced world of technology and automation, keeping a close eye on how these advancements affect the workforce’s engagement and dynamics is essential. The “ARbetsengagemang vid autOmatisering, robotisering och AI” (AROA) project aims to illuminate this crucial aspect of our work. In this blog post, we’ll delve into the project’s first-year report and its progress.

AROA’s journey began with a literature review, where we scoured existing knowledge. This review aimed to identify critical knowledge gaps and relevant research to serve as the project’s foundation.

Collaboration is at the heart of AROA’s approach. In pursuit of comprehensive insights, they formed a reference group of stakeholders from various sectors. This diverse group of participants would be instrumental in shaping the project’s direction. AROA organised a dynamic full-day workshop to facilitate open dialogue and receive feedback.

Moreover, we did field studies to understand the real-world impact of automation and AI by conducting in-depth interviews and fieldwork within the agriculture and railway sectors. These empirical studies offered a closer look at how workers in these sectors were experiencing the transformative effects of technology firsthand.

In August 2023, AROA welcomed a doctoral student, strengthening their research capabilities. Additionally, the addition of Associate Professor Maria Normark brings even more depth to the project’s knowledge base.

These highlighted areas showcase AROA’s first-year progress. As the project evolves, it continues to illuminate the nature of work engagement in the automation, AI, and robotics age.

As the year ends and the holiday season is upon us, we want to take a moment to wish all our readers a Merry Christmas and a Happy New Year! It’s been an incredible journey for the HTO Research Group blog, and as we celebrate one year of sharing our research insights and findings with you, we’d like to reflect on the events and articles we’ve covered over the past year.

In the past year, we have published 40 blog posts covering various topics in human-computer interaction, technology, and work environment. We’ve shared our research findings, insights, and experiences with you, our readers.

Highlights from the Past Year

Vision Seminars: Pioneering User-Centric IT Design

Our commitment to user-centric IT design was highlighted in a blog post by Åsa Cajander. She discussed the long-standing tradition of conducting Vision Seminars within our research projects, showcasing how this innovative approach has shaped our engagement with technology and work systems design.

AI for Humanity and Society 2023 Conference

In November, our blog covered the annual conference on “AI for Humanity and Society 2023 and Human Values” held in Malmö. Andreas Bergqvist provided an insightful recap of the conference, which featured three keynotes and panels addressing critical issues surrounding AI’s impact on society. The discussions delved into criticality, norms, and interdisciplinarity.

AI4Research Fellowship 2024

A significant milestone was achieved when Åsa Cajander announced her participation in the AI4Research Fellowship. This five-year initiative at Uppsala University aims to advance AI and machine learning research, and we are honored to be part of it.

Exciting New EDU-AI Project

We also announced the commencement of a new research project, the EDU-AI project, which explores the transformative impact of generative AI technologies on education. Starting in April 2024, this project will address critical issues related to digital workplace health and usability in IT systems.

Exploring the Future of Healthcare: Insights from MIE’2023 and VITALIS 2023

Sofia shared insights from two significant healthcare conferences, MIE’2023 and VITALIS 2023. The blog post explored the advancements and challenges in healthcare, focusing on AI’s role in shaping the future of healthcare.

Empowering People with Anxiety: Biofeedback-based Connected Health Interventions

Sofia explored the growing issue of anxiety in today’s fast-paced world and introduced biofeedback-based connected health interventions as a potential solution. The blog post highlighted the significance of connected health approaches in addressing anxiety.

TikTok – What is the Problem?

Lars addressed the concerns surrounding the social media platform TikTok, particularly from a security perspective. He discussed the potential dangers and implications of TikTok’s usage, emphasizing the need for awareness and caution.

Writing Retreat with the HTO Group

Rebecca Cort shared the HTO research group’s tradition of hosting writing retreats and discussed the importance of creating dedicated time and space for focused writing. The blog post highlighted the group’s commitment to productive research.

Insightful Publications

Throughout the year, we shared several research papers and publications, each providing valuable insights into various aspects of technology and its impact on our lives. From the effects of AI on work engagement to the challenges faced by caregivers of cancer patients, our research has covered a wide range of topics.

Looking Ahead

As we enter the new year, we are excited about the continued growth of the HTO Research Group blog. We have more research findings, insights, and events to share with you, and we look forward to engaging with our readers in meaningful discussions.

We wish you a joyous holiday season, and may the new year bring you happiness and discoveries.

Happy Holidays and a Prosperous New Year from the HTO Research Group!

Our research has proudly upheld a long-standing tradition of conducting Vision Seminars within the scope of action research projects. This innovative approach, predominantly led by Bengt Sandblad, has significantly shaped how we engage with technology and work systems design. Niklas Hardenborg’s doctoral thesis further exemplifies our commitment to this approach, which delves deeply into designing work and IT systems through participatory processes, with a strong focus on usability and sustainability.

Over the years, we’ve produced an impressive array of studies and papers demonstrating the diversity and depth of our engagement with Vision Seminars. Our works, authored by researchers like Åsa Cajander, Marta Larusdottir, Thomas Lind, Magdalena Stadin, Mats Daniels, Robert McDermott, Simon Tschirner, Jan Gulliksen, Elina Eriksson, and Iordanis Kavathatzopoulos, span a wide range of topics. These range from in-depth explorations of user involvement in extensive IT projects, as seen in our latest publication on vision seminars called “Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project,” to more focused case studies in areas such as university education administration and the development of train driver advisory systems for improved situational awareness.

A key theme that runs through our studies is the vital role of users in shaping the future of technology and work practices. Papers like “The Use of Scenarios in a Vision Seminar Process” and “Students Envisioning the Future” underscore the proactive role of participants in moulding future digital work environments. Our approach is distinctively collaborative, inviting various stakeholders to craft visions guiding user-centred systems’ evolution.

Our research extends beyond examining specific sectors or systems. It addresses the larger methodological and organizational changes necessary to enhance usability and the digital work environment. “User-centred systems design as organizational change,” by Gulliksen and others, is a prime example of this broader view, embedding user-centred design into the very fabric of organizational processes and culture.

In summary, our body of work contributes significantly to the field of Human-Computer Interaction and sets a benchmark in involving users in the technological design process. Through Vision Seminars, we continue to champion a participatory, user-centred approach in systems design, aiming to create more usable, sustainable, and future-oriented IT systems and work practices. This commitment cements our position as pioneers in the field, constantly pushing the boundaries of how user involvement can shape the technological landscape.

Some of our Research Papers
on Vision seminars

Cajander, Å., Larusdottir, M.,
Lind, T., & Stadin, M. (2023). Experiences of Extensive User Involvement
through Vision Seminars in a Large IT Project. Interacting with
Computers, iwad046.

Cajander, Å., Sandblad, B., Lind, T., Daniels, M., & McDermott, R.
(2015). Vision Seminars and Administration of University Education–A Case
Study. Paper! Sessions!!, 29.

Lind, T., Cajander, Å., Björklund, A., & Sandblad, B. (2020, October).
The Use of Scenarios in a Vision Seminar Process: The Case of Students
Envisioning the Future of Study-Administration. In Proceedings of the
11th Nordic Conference on Human-Computer Interaction: Shaping Experiences,
Shaping Society (pp. 1-8).

Lind, T., Cajander, Å., Sandblad, B., Daniels, M., Lárusdóttir, M.,
McDermott, R., & Clear, T. (2016, October). Students envisioning the
future. In 2016 IEEE Frontiers in Education Conference (FIE) (pp.
1-9). IEEE.

Cajander, Å., Sandblad, B., Lind, T., Daniels, M., & McDermott, R.
(2015). Vision Seminars and Administration of University Education–A Case
Study. Paper! Sessions!!, 29.

Tschirner, S., Andersson, A. W., & Sandblad, B. (2013). Designing train
driver advisory systems for situation awareness. Rail Human Factors:
Supporting reliability, safety and cost reduction. Taylor & Francis, London,
150-159.

Tschirner, S., Andersson, A. W., & Sandblad, B. (2013). Designing train
driver advisory systems for situation awareness. Rail Human Factors:
Supporting reliability, safety and cost reduction. Taylor & Francis, London,
150-159.

Gulliksen, J., Cajander, Å., Sandblad, B., Eriksson, E., &
Kavathatzopoulos, I. (2009). User-centred systems design as organizational
change: A longitudinal action research project to improve usability and the
computerized work environment in a public authority. International
Journal of Technology and Human Interaction (IJTHI), 5(3),
13-53.

Hardenborg, N. (2007). Designing work and IT systems: A
participatory process that supports usability and sustainability (Doctoral
dissertation, Acta Universitatis Upsaliensis).

Hardenborg, N., & Sandblad, B. (2007). Vision Seminars–Perspectives on
Developing Future Sustainable IT Supported Work. Journal of Behaviour
& Information Technology, Taylor & Francis.

Olsson, E., Johansson, N., Gulliksen, J., & Sandblad, B. (2005). A
participatory process supporting design of future work.

In the ever-evolving world of information technology, understanding and incorporating user needs has never been more crucial. This is the crux of a study titled “Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project,” authored by Åsa Cajander, Marta Larusdottir, Thomas Lind, and Magdalena Stadin. Their research delves into the impactful role of Vision Seminars (VS) in steering large IT projects towards success.

Information about the paper:
Cajander, Å., Larusdottir, M., Lind, T., & Stadin, M. (2023). Experiences of Extensive User Involvement through Vision Seminars in a Large IT Project. Interacting with Computers, iwad046.
Found here.

A New Approach to IT Development

The digital landscape is complex and demands methods that consider the full spectrum of the user’s work environment. The study by Cajander and her colleagues focuses on the Vision Seminar process, a method designed to address future technology use in intricate digital work settings. Read more here. This approach is not just about technology; it’s about understanding how people interact with these systems in their daily work lives.

Revelatory Findings

The research revealed several key insights:

• User-Centric Success: Participants in the Vision Seminars reported a newfound holistic understanding of their work. This broader perspective led to the discovery of more effective methods of support.
• Feasibility of Future Visions: The study highlighted the participants’ belief in the practicality and desirability of envisioned future IT systems.
• Integration Challenges: A notable revelation was the difficulty of embedding user-centric methods in fast-paced software development environments.

Methodology

The study’s mixed-methods approach, utilizing surveys and interviews, offered a rich, multi-dimensional understanding of the impact of Vision Seminars. This comprehensive method ensures robust findings and reflects diverse experiences and opinions.

Practical Applications for the Real World

What does this mean for the IT industry? The findings underscore the importance of involving users in developing IT systems. This involvement enhances user satisfaction and can also guide the direction of IT projects more effectively.

Addressing the Challenges

Despite the positive outcomes, the Vision Seminar process has challenges. The time and resources required for such extensive user involvement can pose significant difficulties in smaller or more technology-centric projects.

Concluding Thoughts

This study is crucial to our understanding of user involvement in IT development. It reinforces the notion that the future of IT systems must be shaped by those who use them, ensuring that technology serves people, not the other way around.

Acknowledgements

This research was made possible through the support of AFA.

I’m thrilled to announce an exciting new chapter in my career: I will join the AI4Research Fellowship next year! This five-year Uppsala University initiative is dedicated to advancing AI and machine learning research, and I’m honoured to be a part of it.

What is AI4Research?

AI4Research is a dynamic program that focuses on strengthening and developing AI research. During my sabbatical at Carolina Redivica, I will collaborate with fellow AI4 Research scholars, diving deep into the world of artificial intelligence. This AI4 Research Fellowship will also make it possible for my colleagues at the HTO group to join me and benefit from this environment. Hence, I will bring a team of young researchers and doctoral candidates, along with a more senior researcher, to investigate the effects of AI on the work environment.

My Project: AI’s Impact on the Work Environment

We’re entering a new era where AI is revolutionizing the workplace. My research will explore both AI’s positive and negative aspects in the work environment. I aim to identify potential risks and challenges and how AI can enhance work experiences and foster creativity and personal development in professional tasks.

Future Endeavors and Funding

During my sabbatical, I will seek additional research grants for future projects in AI and the work environment. Collaborations within AI4Research will allow us to create innovative projects addressing the challenges posed by AI’s influence on the work environment.

I am looking forward to my AI4Reseach Fellowship and a year full of new ideas and learning!