Author: Åsa Cajander (Page 3 of 3)

The healthcare sector is no exception as we move towards a more digital future. With an aging population and increasing demand for healthcare services, there is a pressing need for patient-centric services that are efficient and effective. However, introducing new technology can also have unintended consequences for healthcare professionals, particularly nurses.

Research has shown that work engagement in healthcare is complex, with nurses often experiencing high levels of exhaustion and stress. In light of this, it is essential to study the effects of digitalization on work engagement in patient-centric services.

In this study, researchers conducted contextual and semi-structured interviews with nurses using a new chat function and telephone system to provide medical advice to patients. The results showed that the new chat function positively and negatively affected work engagement. While nurses experienced less time and emotional pressure, they also felt a loss of job control and feedback from colleagues working from home.

This research highlights the need for a more nuanced understanding of the impact of digitalization on work engagement in healthcare and the importance of considering both the positive and negative effects. By taking a user-centered approach, we can develop patient-centric services that improve efficiency and patient outcomes and support healthcare professionals’ well-being and engagement.

For more info – see full paper: https://link.springer.com/article/10.1007/s41233-020-00038-x

Digitalization, automation, and AI have been instrumental in transforming the modern workplace, but these advancements have also brought new challenges. The increasing reliance on digital systems has resulted in inefficient work processes, safety risks, and employee stress. However, with better knowledge, development processes, and leadership, organizations can create a future work environment that is both efficient and sustainable.

This is where the online course “Digitalization, Automation, AI and the Future Sustainable Work Environment” comes in. This two-part course will provide participants with the tools and knowledge they need to create a work environment that is both efficient and sustainable. The course will consist of two two-day sessions held on May 3-4, 2023, and May 31-June 1, 2023, and will feature a series of lectures, discussions, and a small individual project. Magdalena Stadin, Åsa Cajander, and Bengt Sandblad will be the main teachers of the course.

Participants will learn about the limitations and challenges of current digital systems and will be encouraged to use material and experiences from their own organizations. The course will also cover best practices and strategies for implementing AI and automation in a healthy, sustainable, and efficient way.

This course is designed for professionals in various industries, including technology, healthcare, education, and finance. It is also recommended as a PhD course worth 5 ECTS credits.

For more information, please contact Project Manager Linda Oksanen at linda.oksanen@niva.org.

Don’t miss out on this unique opportunity to shape the future of work and make a positive impact on your organization and society at large. Enroll in “Digitalization, Automation, AI and the Future Sustainable Work Environment” today!