Author: Åsa Cajander (Page 1 of 4)

The rapid digitalization of healthcare has created new opportunities for both patients and professionals. The ConnectMe project, a research initiative led by Uppsala University, aims to explore the potential of digital technologies in mental health care. This project focuses on the concept of Connected Mental Health and investigates how digital tools, such as video consultations, can influence the work environment for clinicians while providing flexible mental health services to patients.

Project Overview

Mental health challenges have been on the rise in Sweden, placing significant pressure on healthcare systems. In response to this growing demand, ConnectMe seeks to address the impact of telemedicine and other connected mental health solutions on the work-life flexibility of healthcare professionals, particularly in mental health contexts.

The project will explore three key areas:

1. Influence on Clinicians’ Work Environment: How connected mental health applications, such as video consultations, affect the daily experiences and working conditions of mental health professionals.
2. Comparisons Across Healthcare Contexts: Differences in the use and impact of these digital tools across various clinical settings, such as primary, secondary, and fully digital care environments.
3. Guidelines for Implementation: Recommendations for designing and implementing connected mental health solutions that support both flexible work environments and high-quality care for patients.

Methods and Data

To achieve these goals, the ConnectMe project will use a mixed-method approach, combining qualitative interviews with psychologists and psychiatrists, a national survey, and a Delphi study involving experts in the field. These methods will help gather insights into how different digital tools are being used, the challenges faced by healthcare professionals, and what needs to be improved to create more flexible and sustainable working conditions in mental health care.

The Importance of Flexibility

One of the driving forces behind the ConnectMe project is the need for flexibility in mental health care. Telemedicine, particularly in the form of video consultations, has been widely implemented during the COVID-19 pandemic. It offers potential benefits such as greater accessibility for patients and more flexible working conditions for clinicians. However, challenges remain, including the increased cognitive workload and stress associated with managing digital tools.

Through this project, the research team hopes to provide practical recommendations for ensuring that connected mental health tools enhance, rather than hinder, the work environment of clinicians. The findings will be used to develop guidelines that support a flexible and efficient use of digital technologies in mental healthcare.

Meet the ConnectMe Project Team

The ConnectMe project is led by a multidisciplinary team combining expertise in health informatics, software engineering, occupational health, and human-computer interaction. Together, they aim to improve flexibility in mental health care through connected technologies.

• Maria Hägglund, PhD (Project Leader): An associate professor in Health Informatics, Maria specializes in digital health innovations and implementation science. She leads the project, focusing on enhancing work-life flexibility for mental health professionals.
• Åsa Cajander, PhD: A professor of Human-Computer Interaction, Åsa researches the impact of digitalization on healthcare work environments, bringing crucial insights into how connected tools affect clinicians.
• Charlotte Blease, PhD: An associate professor in Health Informatics and Research Affiliate at Harvard Medical School, Charlotte contributes her expertise in digital psychiatry and ethics, focusing on the real-world impact of telemedicine.
• Sofia Ouhbi, PhD: An associate professor specializing in software engineering, Sofia ensures that connected health tools meet the needs of clinicians and patients, focusing on technical solutions for a flexible work environment.
• Magdalena Ramstedt Stadin, PhD: A postdoctoral researcher in occupational health, Magdalena explores how digitalization affects work-related stress and well-being, particularly in mental health settings.

Future Impact

The ConnectMe project aims to provide actionable insights that can be applied in both clinical settings and digital health policy. The recommendations from this project will contribute to the broader understanding of how digital tools can shape the future of mental health care, ensuring that both patients and clinicians can benefit from a more connected and flexible healthcare system.

As the project continues over the next three years, we will share more updates and findings that can inform the future design and implementation of digital mental health solutions.

For more information about the project: https://connectme.blog.uu.se/about-connectme/

Artificial Intelligence (AI) is transforming industries, workplaces, and education systems at an unprecedented pace. In response to this rapid evolution, the EDU-AI project was launched to explore and guide the integration of Generative AI into computing education. This initiative addresses questions about how AI impacts professional competencies, student learning experiences, and teaching practices.

In this blog post, we highlight key findings and ongoing research from EDU-AI, organized into four main areas of focus. These cover the influence of AI in the IT industry, students’ use of AI in their education, AI-driven teaching strategies, and comprehensive recommendations for future integration of AI into educational practices.

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AI’s Role in the IT Industry

One of the project’s major areas of focus is understanding how professionals in the IT industry engage with Generative AI. An extensive literature review on AI and human-computer interaction has been submitted for publication (Humble & Cajander, Submitted), alongside another study examining the environmental sustainability of AI (Humble & Mozelius, Submitted).

The project also involved interviews with over 50 professionals from Sweden and New Zealand, providing insight into how AI is reshaping their work. These findings have already been presented at international conferences, with additional publications forthcoming (Cajander et al., 2024). These contributions are vital to understanding AI’s evolving role in workplaces and its implications for computing education.

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Exploring Students’ Use of Generative AI

Another important focus is understanding how students perceive and utilize Generative AI in their educational journey. A focus group study will be conducted in the fall semester of 2024, involving Bachelor’s and Master’s level students in computer science.

A significant insight from the project so far is that while AI has the potential to support learning, it also raises concerns about student cognitive load. A study on this topic has been accepted for presentation at the Swedish Cognitive Science Society (SWECog 2024) conference (Humble & Mozelius, 2024). In addition, a study examining how students use AI in software engineering education was presented at the Conference on Software Engineering Education and Training (Yabaku & Ouhbi, 2024).

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Teaching with Generative AI

AI not only impacts students but is also transforming teaching methods. The project explores the perceived strengths, weaknesses, opportunities, and threats (SWOT) of integrating Generative AI into higher education. A manuscript on these findings is planned for submission in fall 2024.

This research is expected to offer valuable guidance for educators, helping them to effectively integrate AI tools into their curricula and prepare students for an AI-enhanced future.

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Synthesizing and Providing Recommendations

The final aspect of the project will synthesize all the findings from the previous areas and provide practical recommendations for adapting computing education in an AI-driven world. While this phase is set to begin later in 2024, it will play a crucial role in guiding educational institutions and policymakers as they adapt to the ongoing AI revolution.

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Publications and Presentations

Team members, including Niklas Humble, Åsa Cajander, Mats Daniels, Sofia Ouhbi and Lars-Åke Nordén have presented their research at industry events and academic conferences worldwide.

Here are some key publications:

Axelsson, A., Wallgren, D. T., Verma, U., Cajander, Å., Daniels, M., McDermott, R., & Eckerdal, A. (2024). From assistance to misconduct: Unpacking the complex role of generative AI in student learning. In Proceedings of the Frontiers in Education Conference 2024, Washington, DC.

Cajander, Å., Bergqvist, A., Clear, A., Clear, T., Daniels, M., Humble, N., Larusdottir, M., McDermott, R., Normark, M., & Ouhbi, S. (2024). AI and work engagement: A study of IT professionals through the lens of self-determination theory. Human-Work Interaction Design Conference, Milan, Italy.

Clear, T., Cajander, Å., Clear, A., McDermott, R., Bergqvist, A., Daniels, M., … & Zhu, T. (2024). A Plan for a Joint Study into the Impacts of AI on Professional Competencies of IT Professionals and Implications for Computing Students. In Proceedings of the 2024 on Innovation and Technology in Computer Science Education V. 2 (pp. 757-758).

Humble, N. & Mozelius, P. (Accepted). The Impact of Artificial Intelligence on Cognitive Load in Computing Education. The 19th conference of the Swedish Cognitive Science Society (SWECog 2024).

Yabaku, M. & Ouhbi, S. (2024). University Students’ Perception and Expectations of Generative AI tools for Software Engineering. Accepted in the 36th Conference on Software Engineering Education and Training (CSEE&T’24).

Looking Ahead: What’s Next for EDU-AI

As the EDU-AI project progresses, it continues to provide insights into the integration of AI in education and industry. Having started in the spring of 2024, this project is just getting underway, with more exciting findings and developments expected in the coming months.

Stay tuned for future updates as the research unfolds!

The digital transformation of healthcare has been a topic of significant global interest, with countries continuously exploring ways to enhance patient care and engagement. One of the most transformative initiatives in recent years has been the implementation of Open Notes, a system that grants patients direct access to their clinical records, including test results, diagnoses, and doctors’ notes. Sweden, a leader in digital healthcare innovations, has been at the forefront of this movement, navigating both technical and cultural challenges to provide patients with greater transparency and control over their health data.

A 20-Year Journey to Open Notes

The journey towards Open Notes in Sweden began in the 1990’s, when the region of Uppsala launched a project to provide patients with online access to their health records. However, it wasn’t until 2018 that all of Sweden’s 21 regions connected to the national Open Notes platform. This lengthy timeline underscores the complexity of the initiative, with regional variations in implementation strategies and differing approaches to balancing the needs of healthcare providers and patients.

According to the study, “Insights from the Implementation of Open Notes in Sweden”, published by Åsa Cajander, Hilde G. Corneliussen, Morten Hertzum, and Gunnar Ellingsen, the process of integrating Open Notes into the Swedish healthcare system has been both challenging and enlightening. The research focuses on the experiences of 14 project managers from five Swedish regions, providing valuable insights into the factors that shaped the project.

Balancing Transparency and Clinical Caution

At the core of the Open Notes initiative is the belief that providing patients with access to their health records promotes transparency, empowers patients, and leads to better healthcare outcomes. For patients with chronic conditions, the ability to access test results promptly is invaluable, allowing them to take a more active role in managing their health.

However, the study highlights that healthcare professionals, particularly physicians, expressed concerns about the potential risks associated with patients accessing sensitive information. In psychiatric care, for example, there was apprehension that patients might misinterpret their records, leading to anxiety or distress. As one interviewee noted, “What will we do now when the patient gets this information? Will they get it before we do? I want to be able to explain to the patient what it means when they read it.”

Despite these concerns, the overall sentiment among project managers was that Open Notes had the potential to revolutionize patient care by fostering more open communication between patients and healthcare providers.

Managing Uncertainty and Conflict

The implementation process was not without its challenges. The project teams often encountered resistance from healthcare providers, who were initially hesitant about the changes. One participant described the journey as a dramatic shift, with healthcare providers moving “from almost being against… very resistant to opening up for new ideas.”

The study also revealed that the complexity of the implementation process was often underestimated. Technical issues, such as problems with communication protocols between local systems and the national platform, added to the difficulty of ensuring a smooth transition. Yet, through ongoing dialogue and collaboration, many of these conflicts were eventually resolved, leading to a more constructive and cooperative environment.

Lessons Learned and Future Directions

Sweden’s experience with Open Notes offers valuable lessons for other countries and healthcare systems looking to adopt similar initiatives. The key takeaway is that digital transformation in healthcare requires more than just technological solutions—it demands careful consideration of the cultural and professional dynamics within the healthcare sector.

For Open Notes to be successfully implemented, both healthcare providers and patients need to be prepared for the changes. This involves extensive training, risk analysis, and open communication to ensure that all stakeholders are aligned in their understanding of the system’s benefits and challenges.

In conclusion, while the implementation of Open Notes in Sweden was a complex and, at times, contentious process, the long-term benefits for patient empowerment and engagement are undeniable. As healthcare continues to evolve in the digital age, Sweden’s experience serves as a blueprint for how to navigate the intersection of technology, patient care, and professional practice.

You find the full paper here:

Cajander, Å., Corneliussen, H. G., Hertzum, M., & Ellingsen, G. (2024). Insights from the Implementation of Open Notes in Sweden. In Digital Health and Informatics Innovations for Sustainable Health Care Systems (pp. 105-109). IOS Press.

Being a research leader presents continuous challenges and opportunities for personal development. As the leader of the HTO group, consisting of around 15 researchers, and as an Advisor to the Vice Chancellor on Equal opportunities, I find myself in a position to influence both research and the work environment at Uppsala University.

Challenges and the Pursuit of Improvement

Every week, I face new challenges as a leader. Navigating complex research projects, managing diverse personalities, and maintaining an inclusive and productive work environment requires constant attention and adaptation. There is always more to learn!

Clear Leadership: My Next Phase of Development

In 2025, I will participate in the Clear Leadership course, organized by Uppsala University. This four-day program is designed for leaders who, like me, aim to achieve results together with others and create sustainable collaborative relationships. The course offers opportunities for leading in a learning-oriented manner, and I am glad to develop my ability to communicate clearly, understand people better, and create a work environment where knowledge and potential can flourish.

Clear Leadership was developed by Dr. Gervase Bushe in Vancouver, Canada. The concept was introduced to Sweden in 2004 and has quickly become one of the most appreciated and significant leadership programs offered. The program is only conducted by licensed instructors.

The program promises to equip me with tools to:

• Lead using my personal qualities.
• Increase my self-awareness and understand my reactions.
• Enhance my communication skills.
• Create clarity in collaborations.
• Implement a model for increased learning within the organization.

Participating in Clear Leadership is not only a step in personal development but also a way to strengthen the HTO group and our collective pursuit of excellence. I hope to use the knowledge and insights gained to build even stronger relationships within my team and create a more inspiring and productive work environment.

The HTO (Human-Technology-Organization) research group is thrilled to announce our involvement in organizing the NordiCHI 2024 conference, set to take place in Uppsala. This prestigious event, renowned for advancing research and innovation in human-computer interaction, will bring together leading experts, researchers, and practitioners from around the world.

About NordiCHI 2024

NordiCHI, the Nordic Conference on Human-Computer Interaction, is a biennial event that serves as a platform for sharing the latest research findings, technological advancements, and best practices in the field of human-computer interaction. The 2024 edition promises to continue this tradition, offering a diverse range of sessions, workshops, and keynote presentations.

HTO Group’s Contribution

Our research group is deeply committed to contributing to the success of NordiCHI 2024. We are actively involved in various organizational aspects, including: We are actively involved in various organizational roles, ensuring a memorable conference experience:

1. Conference Chairs: Åsa Cajander, HTO and Uppsala University, is leading the overall organization of the conference.
2. Local Chairs: Magdalena Stadin, HTO and Uppsala University, is managing local arrangements, from venue coordination to participant logistics.
3. Critique Track Chairs: Maria Normark and Jessica Lindblom, HTO and Uppsala University, are leading the critique track, providing a platform for critical discussions and feedback on research work.
4. Sponsor Chair: Rebecca Cort, HTO and Uppsala University, is responsible for securing sponsorships and fostering partnerships that enhance the conference experience.

Why Attend NordiCHI 2024?

1. Innovative Research: Discover the latest advancements and research findings in human-computer interaction.
2. Networking Opportunities: Connect with leading academics, industry professionals, and fellow researchers.
3. Inspiring Sessions: Participate in sessions that challenge current thinking and inspire new ideas.
4. Uppsala’s Charm: Experience the historical and cultural richness of Uppsala, a vibrant city known for its academic excellence and scenic beauty.

Join Us

We invite you to join us at NordiCHI 2024 in Uppsala. Whether you are a seasoned researcher, a beginner and practitioner, or simply passionate about human-computer interaction, this conference offers a unique opportunity to expand your knowledge, network with peers, and contribute to the future of HCI.

For more details about the conference, visit the NordiCHI 2024 website.

We look forward to seeing you in Uppsala!

Artificial Intelligence (AI) and robotics are transforming the workplace, influencing work environments, job roles, and overall productivity. As these technologies evolve, there’s a growing demand for knowledge and insights in these areas.

The HTO (Human-Technology-Organization) research group is frequently asked to provide seminars and lectures on these subjects. To address this demand, we’ve compiled a list of potential speakers and presentations, which you can find here. The presentations are in Swedish, but we can do seminars in English and Swedish.

The list of potential speakers includes Åsa Cajander, professor specializing in AI and work environments; Magdalena Ramstedt Stadin, postdoctoral researcher focused on digital work environments and technostress; Bengt Sandblad, professor emeritus with decades of experience in digitalization and automation of work; Anders Arweström Jansson, professor researching human decision-making with AI; Niklas Humble, postdoctoral researcher in AI and game-based learning; Maria Normark, associate professor studying the critical perspectives of technology use; and Jessica Lindblom, associate professor focusing on the impact of AI, automation, and robotics on digital work environments. For more details, visit our Google document.

In a world shaped by Artificial Intelligence (AI), understanding its impact on the workforce, particularly on early adopters in the Information Technology (IT) sector, has become crucial. A working group comprising experts from diverse international institutions with Niklas, Andreas and Åsa from the HTO group has embarked on a research study to explore this very subject. This blog post presents the goals, methodology, and expected outcomes of this working group initiative.

The working group, consisting of researchers from New Zealand, Sweden, Scotland, and beyond, aims to understand how AI technologies impact the work engagement of IT professionals and what this means for future computing students. We are working in a distributed team with the study during the spring, and then meet in Milan for the ITiCSE conference in July.

Goals of the Working Group

The primary objective of the working group is to explore the relationship between AI integration and work engagement among IT professionals. By analyzing how AI influences socio-technical dynamics and professional competencies, the group seeks to uncover the implications for both current professionals and computing students who are the future workforce. The research questions guiding this study include:

1. How does AI influence work engagement for IT professionals?
2. How does AI affect the socio-technical work dynamics for IT professionals?
3. What are the implications of integrating AI on the acquisition and enhancement of professional competencies and the learning processes of IT professionals?

Methodology

To achieve its goals, the working group employs a methodological framework. This involves analyzing a rich dataset of around 70 interview transcripts from IT professionals across various countries. The study combines a multi-vocal literature review and qualitative research methods, including thematic analysis.

The literature review spans work engagement, automation, and motivation within the IT sector, while the thematic analysis focuses on identifying emerging trends and challenges faced by IT professionals in the context of AI integration. The findings from this research will inform future curriculum design and assessment methods in computing education, ensuring they align with the evolving demands of the industry.

Expected Deliverables

The working group’s findings will offer a global perspective on the new competencies required by IT professionals in an AI-driven environment. The final report will provide empirical insights that can guide policy-making, curriculum development, and assessment strategies for AI-integrated educational programs. These insights are expected to be valuable for educational institutions, policy-makers, and industry stakeholders aiming to prepare the future workforce for the challenges and opportunities presented by AI technologies.

Stay tuned for more updates as the working group progresses with this study, contributing knowledge to the field of computing education and professional development.

This past week, our HTO research group had the pleasure of having a Writing Retreat at Krusenberg Herrgård, an ideal setting to focus and foster our academic writing projects. Our group of fifteen members gathered with the goal of advancing our individual and collaborative research papers in a distraction-free environment.

Krusenberg Manor, with its peaceful surroundings and comfortable amenities, proved to be an excellent choice for our retreat. The calm atmosphere of the manor allowed us to concentrate fully on our work without the usual interruptions of a busy university setting.

The combination of lots of writing time, supportive group dynamics, and relaxing breaks made for a highly effective retreat. We all left with substantial progress on our academic work, refreshed and ready to continue our research with renewed vigor.