Category: English (Page 4 of 11)

Införande av ny teknik på flygplatser – konkreta tips från TARA-projektet

Teknikutvecklingen går snabbt framåt, och flygbranschen är inget undantag. Automatisering, AI och digitala verktyg förändrar arbetsmiljön för markpersonal på flygplatser. Det AFA-finansierade TARA-projektet (Teknik, Arbetsmiljö och Resiliens i Arbetslivet) undersöker hur dessa nya tekniker påverkar arbetsmiljön för lastare, flygplatstekniker och tankningspersonal. Projektet drivs av forskare från Uppsala universitet i samarbete med branschorganisationen TYA (Transportfackens Yrkes- och Arbetsmiljönämnd) och syftar till att identifiera både möjligheter och risker med digitaliseringen.

En viktig del av projektet är att ta fram konkreta rekommendationer för en säker och hållbar implementering av ny teknik. Jonathan Källbäcker har sammanställt en rad praktiska råd som nu finns publicerade på TYAs hemsida (länk här). Dessa riktar sig till flygplatschefer, operativa chefer och personalansvariga samt till fackligt engagerade och skyddsombud.

Rekommendationer för en bättre arbetsmiljö vid införande av ny teknik

För dig som är flygplatschef

  • Prioritera arbetsmiljö som en central del vid införandet av ny teknik – både fysisk, organisatorisk och social arbetsmiljö.
  • Dela erfarenheter mellan flygplatser för att lära av varandra.
  • Kommunicera vikten av en god arbetsmiljö till alla involverade och se till att de förstår dess betydelse.
  • Involvera och engagera medarbetarna i processen samt planera för relevant utbildning.
  • Säkerställ att tekniken är användarvänlig genom att låta markpersonalen vara delaktiga i designprocessen.

För dig som arbetar som operativt ansvarig, personalansvarig eller chef för tekniska avdelningar

  • Håll dig uppdaterad om ny teknik och regelverk och informera markpersonalen kontinuerligt.
  • Undersök noga hur tekniken används i praktiken och identifiera eventuella behov av anpassningar.
  • Följ upp hur tekniken påverkar arbetsuppgifter och arbetsbelastning.
  • Avsätt tid under arbetspassen för personalen att testa och utvärdera tekniken.

För dig som är fackligt engagerad eller skyddsombud

  • Se till att arbetstagarna får möjlighet att delta i tester av ny teknik.
  • Håll dig informerad om tekniska innovationer och nya arbetsmiljökrav.
  • Identifiera när och var det går att ställa arbetsmiljökrav under införandeprocessen.
  • För en tydlig dialog med chefer, utvecklare och externa aktörer om personalens behov.
  • Påpeka vikten av att avsätta tid för säker och effektiv teknikanvändning.

Vikten av en genomtänkt implementering

Teknik kan bidra till en mer effektiv och hållbar arbetsmiljö, men det är avgörande att den införs på rätt sätt. Genom att följa dessa rekommendationer kan flygplatser säkerställa att digitalisering blir en positiv förändring för både verksamheten och personalen.

Läs mer om TARA-projektet och rekommendationerna på TYAs hemsida: TYA – Projekt och områden.

How AI Shapes Work Engagement for IT Professionals: Insights from Self-Determination Theory

The integration of artificial intelligence (AI) in the workplace is reshaping how professionals engage with their work. In a recent study, researchers Andreas Bergqvist, Tony Clear, Mats Daniels, Niklas Humble, Marta Larusdottir, Maria Normark, and Sofia Ouhbi explored how AI affects work engagement among IT professionals through the lens of Self-Determination Theory (SDT). Their research provides insights into both the opportunities and challenges of AI-driven work environments.

The Dual Impact of AI on Work Engagement

The study found that AI tools, such as UiPath and GitHub Copilot, improve efficiency by automating routine tasks. This allows IT professionals to focus on more complex and creative aspects of their work, enhancing their perceived competence—a key component of work engagement according to SDT. However, this efficiency gain comes with challenges, particularly the need for continuous learning and adaptation.

Some professionals view AI as an empowering assistant that supports them in their work, while others feel pressure to deepen their AI knowledge to keep up with industry expectations. The researchers highlight that while AI can enhance competence and autonomy, its rapid evolution demands a significant investment in skill development.

Learning and Adaptation: A Necessity in AI-Driven Work

One key theme that emerged from the interviews was continuous learning. Since formal AI training is often lacking, IT professionals rely on self-directed learning through online resources, internal communities, and hands-on experimentation. Many also use AI itself as a learning tool, leveraging it for brainstorming ideas, debugging, or validating their work.

However, the study also found that AI’s accuracy and reliability remain concerns. Professionals hesitate to fully trust AI outputs without verification, indicating that AI should complement—not replace—human expertise.

AI’s Influence on Motivation and Collaboration

The study revealed that AI both enhances and disrupts traditional work dynamics. Some participants felt that AI increased their autonomy, enabling them to solve problems independently before turning to colleagues. Others noted that AI might reduce direct collaboration, as employees increasingly rely on AI-generated insights rather than consulting team members.

Future Considerations: Designing AI-Integrated Workplaces

The findings suggest that for AI to positively impact work engagement, organizations must balance efficiency with employee well-being. AI should be designed to support human competencies, allowing professionals to grow rather than feel displaced. Companies should also invest in structured AI training to ensure that employees are equipped to navigate this evolving landscape.

Final Thoughts

As AI continues to reshape industries, its impact on work engagement will depend on how well it is integrated into professional workflows. By understanding AI’s effects on competence, learning, and motivation, organizations can better navigate the challenges and opportunities of this transformation.

For those interested in workplace digitalization, this research underscores the importance of human-centered AI design, ensuring that technological advancements enhance—not hinder—professional engagement.


Reference

Cajander, Å., Bergqvist, A., Clear, T., Daniels, M., Humble, N., Larusdottir, M., Normark, M., & Ouhbi, S. (2024). AI and work engagement: A study of IT professionals through the lens of self-determination theory. Uppsala University.

New Publication: Empowering Stakeholders in Participatory Health Research: Why Skill Training Matters

Involving diverse stakeholders—patients, caregivers, and healthcare professionals—in research is a cornerstone of participatory health research (PHR). But how do we ensure that everyone, regardless of their background, can actively contribute to meaningful research? A recent study sheds light on Stakeholder Skill Training (SST), highlighting its critical role in empowering participants and fostering mutual learning.

The Challenge: Bridging Knowledge Gaps

Participatory research requires a shift in traditional research roles. Patients and healthcare professionals bring valuable lived experiences, but they may not be familiar with research methodologies. Similarly, researchers may lack experience in co-creation with non-researchers. This creates a knowledge gap that can hinder collaboration.

To address this, SST provides tailored training that equips stakeholders with the skills needed to engage confidently. However, the study reveals that there is no one-size-fits-all approach—training varies widely depending on the project’s goals and the participants’ backgrounds.

Five Key Themes in Stakeholder Skill Training

Through a workshop at NordiCHI 2022, researchers explored what makes SST effective. The discussions led to five crucial themes:

  1. The Terminology Debate: Is “Training” the Right Word?
    The term training implies a top-down approach, where knowledge is delivered from an expert to a learner. However, participatory research is about mutual learning, where everyone brings expertise. Should we call it collaborative learning instead?
  2. Hierarchy, Power, and Culture
    Traditional research settings often reinforce power imbalances between researchers and participants. SST should promote equitable partnerships, where different forms of expertise—academic, professional, and lived experience—are equally valued.
  3. Mutual Learning: A Two-Way Street
    Researchers learn as much from patients and professionals as they do from textbooks. SST should be designed as a dialogue, rather than a unidirectional learning process.
  4. Creating a Common Language
    Different disciplines and stakeholders may use the same words with different meanings. For instance, the term implementation means something different to health researchers than it does to software developers. Establishing a shared vocabulary is key to avoiding misunderstandings.
  5. Inclusivity: Reducing Barriers to Participation
    Not all stakeholders have the same access to time, education, or resources. Effective SST must ensure accessibility—from financial compensation to flexible training formats that accommodate diverse needs.

Moving Forward: Making Stakeholder Training Work

The study suggests several best practices for designing effective SST:

  • Define a common vocabulary together with stakeholders.
  • Focus on mutual learning rather than one-way instruction.
  • Create a safe and inclusive learning environment.
  • Recognize and address power dynamics early in the process.
  • Adapt training to the time constraints of participants, particularly patients and healthcare workers.

By rethinking how we train stakeholders, we can make participatory health research more inclusive, impactful, and empowering.

You find the full paper here: https://link.springer.com/chapter/10.1007/978-3-031-77318-1_33

DOME-konsortiet tar nästa steg: Ny finansiering för att möta framtidens utmaningar inom e-hälsa

Vi är stolta över att kunna meddela att DOME-konsortiet har beviljats fortsatt finansiering från Forte för att stärka forskningen kring patienters tillgång till sina journaler och delad hälsodata. Med den snabbt växande digitaliseringen av hälso- och sjukvården och den nya EU-förordningen om ett gemensamt European Health Data Space (EHDS) står vi inför en tid av stora förändringar och möjligheter.

Vad är DOME-konsortiet?

DOME (Deployment of Online Medical Records and eHealth Services) är ett forskningskonsortium som har varit en ledande aktör inom forskning om patienters tillgång till sin journal online och relaterade e-hälsotjänster sedan 2012. Konsortiet har producerat över 130 forskningspublikationer, varav mer än 30 publicerades under de senaste tre åren.

DOME är unikt genom att samla forskare från flera discipliner och olika karriärnivåer – från doktorander till professorer – inom områden som teknik, samhällsvetenskap, medicin och humaniora. Konsortiet har en stark nordisk förankring men verkar också internationellt, med samarbeten i Europa och USA.

Varför är DOME-konsortiet mer relevant än någonsin?

Den nya EU-förordningen om European Health Data Space (EHDS), som införs 2024, kommer att förändra hanteringen av hälsodata i hela Europa. Den syftar till att:

  • Skapa en gemensam standard för hur hälsodata delas mellan EU-länderna.
  • Ge patienter ökad kontroll över sin egen hälsodata.
  • Stärka patientsäkerhet och integritetsskydd.

Men även om Sverige ligger långt fram i digital journalåtkomst via 1177.se, finns flera utmaningar där DOME-konsortiets forskning kan bidra, bland annat:

  • Ojämlik tillgång till journaler – Alla vårdgivare är inte anslutna, vissa kliniska områden (t.ex. psykiatri) exkluderas fortfarande.
  • Brist på ombudsfunktioner – Vuxna patienter kan i dag inte ge en anhörig fullständig tillgång till sin journal.
  • Begränsade möjligheter för patientinvolvering – Patienter kan inte kommentera sin journal, flagga felaktigheter eller tillföra egna hälsodata.
  • Informationssäkerhet och cyberskydd – Hur skyddar vi patientdata i en tid av ökande digitala hot?

DOME-konsortiet har en unik möjlighet att inte bara bidra med forskning utan också att påverka hur dessa frågor hanteras på både nationell och europeisk nivå.

Vad innebär den nya finansieringen?

Den nya finansieringen från Forte innebär att DOME-konsortiet kan:

  • Fördjupa och bredda samarbetet med nordiska och europeiska forskare.
  • Vidareutveckla internationella samarbeten med nya kontakter i Storbritannien, Tyskland, Bulgarien, Kroatien och Georgien.
  • Bidra till den svenska implementeringen av EHDS genom samarbete med E-hälsomyndigheten och andra aktörer.
  • Delta i policy- och beslutsprocesser genom internationella konferenser och seminarier.

Vill du veta mer?

Vi ser fram emot att fortsätta dela med oss av våra forskningsresultat och insikter genom seminarier, konferenser och publikationer. Håll utkik på vår webbplats domeconsortium.org för uppdateringar och möjligheter att engagera dig i vårt arbete!

Rose-Mharie Åhlfelth, Maria Hägglund och Åsa Cajander leder DOME-konsotriet.

Tack till Forte för förtroendet – vi ser fram emot tre spännande år av forskning och samverkan!


Registering a protocol for a scoping review

We recently registered a protocol for a scoping review that we are working on. In our AROA project, we are taking a wide look into what research has been done on the work engagement consequences of digitalisation. As such, we are working on a scoping review rather than a systematic review. While a systematic review is perfect when you want to synthesise the evidence on a specific research question following a structured and rigorous process, it is not what we are trying to do as we instead want to provide an overview of the breadth of the research topic. Through a scoping review, we can thusly identify factors related to digital work engagement, how it has been researched previously, and what research gaps still exist in the collective research on the topic. The registered protocol for the scoping review can be found here.

But what is a research protocol then?

When doing either a systematic or scoping literature review, it is common practice to plan and write a protocol for the study first. The protocol, in its simplicity, is a written research plan covering the aims, the search and selection procedure and how the selected papers will be analysed. The main reasons for beginning with registering or publishing a protocol is that the risk for biased research practices decreases if you have a transparent research plan to follow beforehand. If you have a published protocol that is expected to be referenced when publishing the study itself, you will have to hold yourself to that plan. Another benefit of this is that it makes the literature study more accessible and easy to replicate and verify. Furthermore, the registered protocol highlights for others that this review is already a work in progress and that other researchers do not need to start such a study themselves. Lastly, if it is published, the quality of the planned procedure is likely improved as the peer-review process for the protocol will bring the validity and relevance of suggested method into question. That being said, publishing protocols for literature reviews are not yet common practice outside of research in healthcare and medicine as far as we have been able to find (if you are doing a systematic review relating to human health, you probably want to register it on Prospero or its like). As such, the alternative option is to register the protocol in one of the many registries of research plans (such as OSF.io or figshare.com) which unfortunately lack peer review and the benefits and frustrations that comes with it. So if you are planning to do a literature review, consider beginning with registering a protocol first to help you towards a better end result.

Good luck with whatever work or so you currently have going on and take care of yourselves!
Andreas Bergqvist, PhD Student in HCI

I used to be a writer. But everything changed when ChatGPT attacked.

ChatBPT seems to be the answer to all of our questions today. Or so it seems, given all the ways people find to use the tool for advice. The last couple of months I’ve heard students talking about writing entire assignments, documentarians writing scripts, and people asking it for dating advice, which for me feels downright borderline dystopic.

Inevitably, this technology is used in academia as well, a topic which was discussed in the course Scientific Writing, examined by Dolly Kothawala, this past December. The course was a faculty wide PhD course, meaning that there were primarily students from STEM subjects, a setting that usually makes me and my colleague Andreas Bergqvist with our dubious qualitative methods approach to scientific research feel a bit out of place. Towards the end of the course, we had a seminar where Sarah Shakil asked a couple of questions about the usage and perception of different AI-based tools in our work and writing. Here, I will admit my prejudice towards my dear co-PhD-students. I thought that the optimism would be overflowing, and that people would break out in song praising the almighty Chat-Mini-Me. The following slide represents the actual direction of the discussion:

I came out of the class quite optimistic and inspired. One reason being that the discussion we had during the class was what I envisioned academia to be, a high tempo discussion that moved between present day realism and future dystopia, tossing and turning the different perspectives back and forth. The fact that two of our research groups’ projects are about how these new technologies affect work environment and work engagement was of course a contributing factor too (Current Research Projects – Human Technology and Organisations Research Group).

The main reason for me leaving the class optimistic was that despite people being somewhat towards the negative side, most people did admit using it regularly, yours truly included. “Hypocrites!” some might say, but to me it showed that my dear co-PhD-students are curious but skeptical, understanding the practical usefulness in the technology, but also the risks and downsides, and having people with this mindset in academia gives me hope for the future. All and all, I do share this curious skepticism. On the one hand, it is really convenient to have a grammar checker, a translator, an email diplomatizer. On the other, using texts that are completely Chat-Hihihi generated is plagiarism, and I’m getting somewhat paranoid reading anything nowadays, always suspecting an AI lurking in the shadows.

One of the final questions during the seminar was: “What role do you think AI should play in the future of scientific writing?”. While many attendees answered things like “spelling” and “rephrasing”, the most popular answer was “none”. I would encourage something in between, a certain restrained (some might say lagom) and reflective usage of these tools, with a consideration what is lost, because yes, it is convenient and perhaps more productive, and there are many other tools that makes the writing process easier, but especially for me as a PhD student, I still think the student part of it includes practicing to write properly, and the learning process is fundamental in order to form novel ideas and communicate them gracefully. At the end of the day, I just wish for once that Chat-Arrow-In-The-Knee would answer “I’m sorry, Jonathan. I’m afraid I can’t do that. You clearly need to practice in order to improve your abysmal sentence structure”.

HTO Research Group: Reflecting on an Inspiring Year – 2024

As 2024 comes to a close, it’s time to reflect on what has been a good and productive year for the HTO (Human-Technology-Organization) research group.

A Year of Ideas and Impact

This year, we published around 40 blog posts, each highlighting different aspects of our research, collaborations, and reflections. From exploring the intersection of AI and work environments to celebrating milestones like conferences and thesis defenses, our blog has been a window into the exciting journey of the HTO group in 2024.

One publication examined why patients choose to engage with their health records—or not. Alongside a review of IT tools for informal caregivers, these studies underline the real-world impact of our research, tackling challenges that resonate with people’s everyday lives.

We also celebrated a significant milestone: on September 13th, Shweta Premanandan defended her PhD thesis, Care for Caregivers: Designing IT Applications for Informal Caregivers. This achievement marked the culmination of years of dedication and a substantial contribution to the field.

Connecting and Growing Through Events

A highlight of the year was hosting NordiCHI 2024 in Uppsala, bringing together over 300 participants from across the globe. With the theme “Live – Uniting HCI for a Hyperlocal World,” this event showcased the best of human-computer interaction research and practice.

We also presented at the AHFE conference in Nice, shared findings at Gilla Jobbet in Malmö, and hosted workshops like Design Methods in Connected Health. These events allowed us to exchange ideas, forge new partnerships, and spotlight the work of our talented team.

A Creative and Collaborative Spirit

Beyond conferences and publications, we embraced opportunities to foster innovation and reflection. Karin van den Driesche’s Biomimicry for HCI workshops inspired fresh perspectives on design by exploring lessons from nature. Meanwhile, the Krusenberg Writing Retreat gave us a space to focus on research in a peaceful, inspiring environment.

We have also worked with a strategic vision for the group which resulted in HTO’s Long Term Goal:

“To cultivate a supportive and inclusive research environment that prioritizes its members’ well-being and professional development while advancing innovative, interdisciplinary research. Through collaboration, education, and outreach, we aim to generate impactful knowledge that addresses societal challenges and inspires the next generation of scholars and practitioners.”

Looking Ahead

As we look ahead to 2025, we’re glad to continue building on this momentum, tackling challenges and making meaningful contributions to the world of human-centered technology. More specifically we will organise a seminar series on writing funding applications, and launch a Scientific writing club seminar related to establishing good writings habits and skills. We will also continue with HTO lunches and other social activities.

To everyone who has read, collaborated, or supported us this year—thank you! Let’s keep the conversation going.

Stay connected by following our blog, and let us know your thoughts on the year that was.

#HTOResearch #Reflections2024 #HCI #DigitalHealth #Innovation

3 arbetsmiljötips för att lyckas med digitalisering i transportbranshen

Digitalisering är en stor möjlighet för transportbranschen, men det kräver också rätt förutsättningar för att bli framgångsrikt. I en nyligen släppt film från TYA, som är en del av TARA-projektet finansierat av AFA, delar Åsa Cajander tre värdefulla tips för att lyckas med digitalisering i branschen.

Filmen tar upp hur företag kan navigera i de utmaningar och möjligheter som digitaliseringen för med sig. Genom att följa dessa tre råd kan arbetsgivare och anställda skapa en smidigare övergång till digitala verktyg och system.

Vill du veta mer om hur digitalisering kan stärka din organisation? Kolla in filmen och låt dig inspireras

Digital competence isn’t optional in blue collar work anymore

The digitalization of transport, logistics, and home care industries has fundamentally reshaped job demands and workplace dynamics. In my recent study; Digital competence is a must: Manager and safety representative perspectives on evolving job skills and balancing digital work environments (available here), written togheteher with Simon Asplund, Teresia Nyman, Magnus Svartengren and Therese Hellman at Uppsala University, we explored how these industries are adapting to the rapid integration of technology from a work environmental perspective.

Spoiler: Digital competence isn’t optional anymore. Whether it’s managing ICT systems or navigating a tidal wave of administrative demands, workers need to adapt—and fast. While digitalization does bring perks like improved safety and streamlined communication, it also comes with a catch. Increased traceability and packed schedules can make employees feel more like data points than people. As one transport manager put it, “They’ve been working in the same way for 10–15 years, and then someone comes in with new stuff, new technology… things they don’t really understand.”

And it’s not just about understanding new tech—it’s about having the time to learn it. One safety representative highlighted the frustration, saying, “I find it a bit disappointing that they have not provided sufficient training in these specific digital tools that we are supposed to use, such as the computers. And how they actually should be used in practice.” This disconnect between expectations and resources is a recurring theme in our findings.

The study employed a qualitative approach, featuring 24 semi-structured interviews with managers and safety representatives across 22 organizations. This methodology allowed us to gather in-depth perspectives on the challenges and opportunities posed by digitalization. Participants were drawn from industries that typically have lower educational attainment and high turnover rates, making the transition to a digitally driven environment particularly complex.

To address these challenges, organizations must invest in comprehensive employee training, allocate time for recovery within schedules, and promote transparency around system usage. Encouraging clear boundaries for technology use outside work hours is also vital to maintaining employee well-being. In industries characterized by high demands, diverse workforces, and rapid turnover, these strategies are not just beneficial—they’re critical. For a detailed look at our findings and recommendations, you can access the full study here.

Best regards

Magdalena R Stadin, PhD

You’ve done more than you think

As the year winds down and we find ourselves in the week before the Christmas holidays, it’s natural to feel a bit overwhelmed. Many of us might be reflecting on the year gone by, caught up in thoughts of goals we didn’t quite meet or projects that remain unfinished. But pause for a moment and ask yourself—what if you’ve already done your very best? What if the sum of your efforts this year is more than enough?
Take a trip back through your calendar, revisit your old to-do lists, and reflect on your accomplishments from 2024. Big or small, each step you’ve taken contributes to the bigger picture of growth and progress. Maybe it’s a breakthrough in your research, the collaboration that sparked new ideas, the challenges you overcame, or the support you offered to colleagues. These are all achievements worth celebrating.
We often underestimate how much we contribute, not only in terms of measurable outcomes but also through the dedication, creativity, and resilience we bring to our work. So, as you wrap up the year, take a moment to acknowledge your efforts and be proud of what you’ve achieved. You deserve it!

Merry Christmas and Happy New Year!

Magdalena R Stadin, PhD

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